TransferRoom launched in 2017 and is today a sustainable, fast growing B2B SAAS business, navigating the exciting challenges of the scale-up phase.
We empower football clubs, agents and players to be successful in the transfer market by giving them real-time market intelligence and direct access to a global network of decision makers.
We're looking for a Digital Marketing Manager to join us.
Responsibilities
- Be our marketing data quality champion across the business, working closely with our Automation and Data teams.
- Find gaps or issues in our marketing data and provide practical solutions and the right internal processes to overcome them.
- Own our Hubspot administration ensuring a clean database and data integrity.
- Oversee all our HubSpot integrations and make sure they are working effectively for their respective teams and departments.
- Set up our customer segmentation lists, notifications, tasks, workflows and triggers in HubSpot; make sure we are doing this in a smart way and in line with best practice.
- Provide our sales team with great quality warm leads working with our Head of Automation to build and execute on marketing automation to nurture leads and move them down the sales funnel within our CRM.
- Work with the Automation team to build and execute email marketing campaigns and customer communications within the CRM.
Who you are
- 2-3 years experience in a software subscription or membership business and/or a high growth start-up environment
- Hands on experience HubSpot
- Data orientated and able to work with a lot of data - sourcing, cleaning, processing and maintaining it.
- Highly competent in email marketing, HTML proficient, dynamic content, A/B testing
- Strong analytical skills and experience with data manipulation and segmentation of sales and customer buyer behaviour
- Experience with Google Analytics, UTM tracking, HTML and good understanding of CSS to optimise email templates.
- A strong passion for keeping up to speed with industry insights and advances.
- Meticulous attention to detail along with an ability to work with high urgency.
- A motivated and low ego professional with an entrepreneurial spirit who values teamwork, agility and a solution led approach
Apply now
Open Positions
We need a superstar and heavyweight sales leader who will lead our new business and renewals teams.
Responsibilities include:
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- Bring great leadership, ensuring the team hit their KPIs
- Build the commercial team as we scale and grow as a business
We are looking for a Experienced Digital Product/UI Designer to join our team.
Responsibilities include:
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- You will help us with digital design tasks across our platforms (primarily our website, web-application, our emails and our mobile app)
- You will work closely with the rest of the team (Management, Interim UX/Product Lead, Data Scientist, our Head of Automation & Digital and our Developers [latter are remote] to further develop and optimise our product and platforms.
We are looking for an experienced Customer Success Manager to join our Americas-based team and work closely with our North American customers (football clubs and agencies). Those include all the clubs from the Major League Soccer (MLS) as well as clubs from the United Soccer League (USL) and Canadian Premier League (CanPL).
Responsibilities include:
- Collaborate with the decision makers of our existing North American customers (MLS, USL, CanPL clubs) on a daily basis
An exciting opportunity has just arisen within our Data team for an experienced Analyst to work alongside Dan, our amazing Head of Data Intelligence, you’ll have the chance to work on range of projects alongside which will consist of maintaining data pipelines and ensuring data integrity, through to creating bespoke models and analysis to deliver value to our customers in the world of football.
Responsibilities include:
- Manage, analyse and interpret complex football datasets and data pipelines
- Own integral databases, ensuring high standards of accuracy
We are looking for a product analyst to work closely with our customer success and product teams, driving the use of data and analytics to ensure our customers have the best possible experience using the platform.
Responsibilities include:
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- Developing a thorough understanding of our business model and key growth metrics
- Analysing customer data and developing a deep understanding of user journeys and their usage of our products
A newly created opportunity has just arisen for an experienced Content Manager to join our in-house Marketing team to develop and bring excellent customer-centric content to life for different parts of the business.
- Develop a content creation / publishing plan in collaboration with the Head of Content and in alignment with the content strategy and business and marketing goals
- Create a social media outreach and publishing plan
We are looking for a superstar Senior Account Manager to join our brand new renewals team. You will own the growth strategy for your portfolio of top tier football clubs and leading agents and in so doing you will create and develop long-term partnerships with leaders and decision makers in the most popular sport in the world.
Responsibilities include:
- Deliver outstanding strategic storytelling at upgrade and renewal meetings with a range of top tier football clubs and leading agents around the world
- Steer your customers through some tricky renewal and upselling conversations and have create really smart strategic and tactical messaging for your portfolio of customers.
We are looking for an experienced Customer Success Manager to join our team and focus on our German customers. You will have the opportunity to own a portfolio of clients and be responsible for their success; you will turn every newly onboarded customer into a TransferRoom evangelist who can’t do his/her job without our platform.
Responsibilities include:
- Own the overall relationship with your portfolio of clients and drive their success.
- Responsible for the feedback loop from customers to our product and data teams.
Sie haben die Gesamtverantwortung zu Ihrem Kundenportfolio und fördern deren Erfolg.
Das umfasst:
- Tolle Onboarding-Erlebnisse
- Steigerung der Nutzung unserer Plattform und Teilnahme Ihrer Kunden an Veranstaltungen
- Lösen von Kundenproblemen
- Optimierung der Aktivität Ihres Portfolios auf der Plattform, um sicherzustellen, dass die Gesamtziele aller unserer Kunden während eines Transferfensters erreicht werden
We are looking for a superstar Customer Relations Executive to join our team.
Responsibilities include:
- Driving usage on our platform and participation of your clients at events
- Solving customer issues
- Optimising the activity of your portfolio on the platform to ensure that the overall objectives of all our customers are met during a transfer window
We are looking for a superstar Customer Relations Executive to join our team to serve the EU market.
Responsibilities include:
- Driving usage on our platform and participation of your clients at events
- Solving customer issues
- Optimising the activity of your portfolio on the platform to ensure that the overall objectives of all our customers are met during a transfer window
Trusted by over 600 clubs worldwide
